Student Trainee (Information Technology)

Company Name:
Department Of The Interior
Students currently enrolled or accepted for enrollment in educational institutions who live or attend school in the local commuting area (50-mile radius) of Hadley, MA Excepted Service Temporary NTE 1 year Part Time 16 hours
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This is a Temporary Pathways Student Intern position in the Division of Information Technology located at the Northeast Regional Office in Hadley, Massachusetts. This appointment may be extended based on continued needs/funds for the position and the student''s continued eligibility for the Pathways program.
This is a part-time position (10-16 hours per week) during the school year (September-May) and may be full-time (40 hours per week) during school breaks and the summer months (May-August).
This position is open to eligible students who live or attend school in the local commuting area of Hadley, Massachusetts (50 mile radius).
Eligibility for the Pathways Program: This position is being filled under the Pathways Student Internship Program which is designed to provide students enrolled in a wide variety of educational institutions, from high school to graduate level, with paid opportunities in agencies to explore Federal careers while still in school. You are eligible for the program if you are currently enrolled or accepted for enrollment on at least a half-time basis in an accredited high school or college, (including 4-year colleges/universities, community college, and junior colleges); professional, technical, vocational, and trade school; advanced degree programs, or other qualifying educational institution pursuing a qualifying degree or certificate program. (Go to: / to verify accreditation status). You must submit a copy of your transcript and/or proof of enrollment with your application.
Filing Instructions/Deadline: Completed applications must be received by Thursday, June 12, 2014. There are 2 steps that must be completed. Please read the entire announcement for specific instructions on how to apply.
Three or more positions may be filled from this vacancy. This position is temporary not to exceed one year but may be extended.
You must be a U.S. Citizen and be at least 16 years of age You must be enrolled or accepted for enrollment as a degree seeking student You must provide transcripts or acceptance letter verifying student status You must be in good academic standing A background investigation is required Relocation expenses will not be paid
As a student intern in the Information Technology office, your duties will include assisting with:
Installation and configuration of desktop & laptop operating systems and applications
Requests for support that come into a Help Desk from local and remote users
Employing basic troubleshooting skills for problem resolution for software and hardware
Documentation of problem resolutions, updates to field office database and other relative records pertaining to ITM operations
You must meet all qualification requirements outlined within this vacancy by 11:59 PM (EST) on the closing date of this announcement, Thursday, June 12, 2014 .
In addition to be meeting the eligibility requirements for the Pathways Program as defined in this announcement, you must also meet the following educational requirements for eligibility at the GS-03 grade level:
Successful completion of 1 full academic year of post-high school study. (One academic year of undergraduate education is defined as 30 semester hours, 45 quarter hours, or the equivalent in an accredited college or university.)
Note: Applicants MUST submit copies of your college transcripts. Official or unofficial transcripts will be accepted. Official transcripts will be required if you are selected for the position. Failure to submit this documentation by the closing date of the announcement will result in disqualification from further consideration for the position. (See "Required Documents" section for additional transcript requirements.)
Foreign Education: Education completed outside the United States must have Been evaluated by a private U.S. organization that specialized in interpretation of foreign education credentials, commonly called a credential evaluation service or education that is recognized by the Secretary of Education from an accredited body. For more information please visit, .
Conditions of Employment :
Maintain student status for the duration of your appointment.
Serve under a trial period for the duration of this appointment.
All interns are required to sign a Pathways Participant Agreement.
A background security investigation will be required for all new hires. Appointment will be subject to the applicant''s successful completion of the background security investigation and favorable adjudication. Failure to successfully meet these requirements will be grounds for termination.
Once you complete and submit your application package, your resume, transcript, and supporting documentation will be reviewed to ensure that you meet the minimum qualification requirements as listed in this job announcement. Qualified students will be referred to the hiring manager in an unranked order by veterans'' preference status: (1) Preference eligibles having a compensable, service-connected disability of 10 percent or more (2) candidates eligible for 5-point veterans'' preference; and (3) candidates not eligible for veterans'' preference.
On-line Questionnaire:
Please make sure that your responses to the on-line questionnaire are supported in your application package.
To be considered for this vacancy, all application materials and supporting documentation as specified in the "Required Documents" section below must be submitted by 11:59 PM (EST) onThursday, June 12, 2014
It is the applicant''s responsibility to verify that all application information, including the questionnaire, resume, and any additional documents, whether uploaded or faxed, is received, legible, accurate, and received by the closing date. HR will not modify any questionnaire answers or documents submitted by the applicants.
To begin the process, click the _Apply Online_button to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire. Please ensure you click the _ Submit My Answers _ button at the end of the process.
To verify your application is complete or return to a previous or incomplete application, log into your USAJOBS account, , select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To fax supporting documents you are unable to upload, you must complete the cover page using the following link, the following Vacancy ID for this job is1111597. Fax the cover page and your documents to .
If you cannot apply online:
Click on the following to view and print the occupational questionnaireView Occupational Questionnaire and
2. Print this 1203FX form to provide your response to the occupational questionnaireOnline and
3. Fax the completed 1203FX form along with the required and any supporting documents to . Your 1203FX will serve as a cover page for your fax transmission.
To apply for this position, you MUST provide a complete application package by the closing date which includes the following:
1. Your Resume --We encourage you to use the _USAJOBs online resume builder_ to ensure that all required information is in your resume. If you choose to use your own resume be sure it lists all of the required information needed (including hours per week worked and month and year of employment).
2. Transcripts --To verify your student status, you MUST submit a copy of your current transcript(s) designating semester or quarter hours earned, course title, department, and grade to ensure proper credit. "Unofficial" transcripts are acceptable if they have all the necessary information. However, official transcripts will be required if you are selected for the position. If you are a new student accepted for enrollment in a degree program or a certificate program (30 semester hours or more) at an accredited college, a copy of your official acceptance letter or a letter from the registrar''s office will be required and should include the following information: the degree/diploma program in which you are enrolled; half-time or full-time status; and your anticipated graduation date. Failure to provide your transcripts and/or a copy of your acceptance letter at the time of application will make you ineligible for the position.
3. Online Occupational Questionnaire -completed and submitted.
4. Veterans'' Preference Documentation (if applicable)-- For required documents to be submitted, see "Other Information" section in this announcement.
Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made you will be notified of your rating and or referral to the hiring official. If further evaluation or interviews are required you will be contacted.
REMINDERS: Your computer system''s access is your responsibility to maintain; undeliverable e-mails can cause loss of further consideration for this vacancy and/or the inability to convey information to you regarding it. Be sure to include on any correspondence your full given name and this job''s vacancy identifier (1111597). Please inform us of any changes to your personal contact information. If at any time you decide you no longer wish to be considered for this position, please notify us to withdraw your name. If you cannot be contact, or do not respond to requested information, it may be ground for not selecting you.
The Federal government offers a number of exceptional benefits to its employees. This link provides an overview of the benefits currently offered to Federal employees:
Veterans'' Preference Documentation: If you are a student entitled to veterans'' preference, you should indicate the level of veterans'' preference you are claiming on your resume. Your veterans'' preference entitlement will be adjudicated (verified) by the employing agency using the documents you provide. Missing documentation may result in a change or removal of veterans'' preference.
If you are claiming 5-point veterans'' preference, your application package must contain a copy of your DD-214. (The member copy with "Type of Discharge" noted.)
If you are claiming 10-point veterans'' preference, (CP, CPS, or XP veteran status), in addition to the DD-214, your application package must also include your VA letter dated 1991 or later and a completed Standard Form SF15 (Application for 10-point Veterans'' Preference) including all applicable documentation as instructed in the SF15.
For more information on veterans'' preference, go to:
Selective Service: Males born after 12-31-59 must be registered or exempt from selective service.
Trial Period: The entire period served under the Pathways Internship Program counts as the participant''s trial period.
Promotion Potential: This position has promotion potential to the GS-05 grade level. If you are selected for this position, you may be non-competitively converted to the next higher grade level after meeting all regulatory requirements and upon recommendation of management. Promotion is neither implied or guaranteed.
Conversion Opportunity: If you are selected for this position, you may be non-competitively converted to a term or permanent position in the competitive service. However, conversion is not mandatory or guaranteed. To be eligible for conversion, an intern must:
Have completed the required number of hours of work experience (640 hours) prior to meeting your graduation requirements
Have completed educational requirements from a qualifying institution
Have received a favorable recommendation by an official of the agency; and,
Met the qualification requirements for the position to which you will be converted.
All qualification requirements must be met by the closing date of this announcement. Additional information on qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule positions, .

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